Terms of Service

Clearhold Technologies LLC operates clearholdtech.com (the "Site"). Throughout the Site, the terms "we", "us" and "our" refer to Clearhold Technologies LLC. Everything offered on the Site is available to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Overview

By accessing or using the Site, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Site.

We may update these Terms from time to time. The most current version is always posted on this page with its last-updated date, and your continued use of the Site after changes are posted constitutes acceptance of those changes.

If you have signed a separate agreement with us, that agreement controls where it conflicts with these Terms.

1. Who We Are and What We Provide

Clearhold Technologies LLC develops software for law enforcement, legal, insurance and investigative professionals. The Site describes the company and its products and lets you contact us.

Each of our products is governed by its own terms. Using a product, installing it or buying it is covered by that product's terms, not these. For Surveillance Review, see surveillancereview.com/terms.

2. Use of the Site

You agree to use the Site only for lawful purposes. You may not:

• Use the Site in any way that violates applicable law or regulation;
• Attempt to gain unauthorized access to any part of the Site or the systems that serve it;
• Introduce viruses, malware, or other harmful code;
• Submit automated, false or abusive messages through the contact form;
• Interfere with or circumvent the security or operation of the Site.

We reserve the right to restrict or terminate access to the Site for anyone who violates these Terms.

3. Intellectual Property

The Site and its contents, including text, design, graphics, logos, product names and code, are owned by Clearhold Technologies LLC or its licensors and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from the Site without our written permission, and you may not use our names or logos in a way that suggests we endorse something we do not.

4. Submissions and Feedback

If you send us ideas, suggestions, feedback, or other materials through the Site or otherwise, you agree that we may use them without restriction or compensation, and without any obligation to keep them confidential. You represent that any materials you send do not violate the rights of any third party. Please do not send case data, evidence or footage through the contact form.

5. Third-Party Services and Links

The Site links to our product sites and relies on third-party providers, such as our web host and our customer relationship system. Their availability and behavior are outside our control, and your use of any third-party service is subject to that third party's own terms and policies.

6. No Warranties

The Site is provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. Information on the Site describes our products in general terms; each product's own site and terms are the authority on its features, pricing and limits. Any reliance on Site content is at your own risk.

7. Limitation of Liability

To the fullest extent permitted by law, Clearhold Technologies LLC and its members, officers, employees, contractors, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost business, lost goodwill, lost data, or the cost of substitute services, arising from your use of, or inability to use, the Site, even if advised of the possibility of such damages.

Our total liability arising out of or relating to these Terms or the Site is limited to one hundred United States dollars. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

8. Indemnification

You agree to indemnify and hold harmless Clearhold Technologies LLC and its members, officers, employees, contractors, and agents from any claim or demand, including reasonable attorneys' fees, arising from your breach of these Terms or your violation of any law or third-party right.

9. Governing Law

These Terms are governed by the laws of the State of New Jersey, without regard to its conflict-of-law principles. Any dispute arising from these Terms or use of the Site will be subject to the jurisdiction of the state and federal courts located in New Jersey.

10. Severability and Entire Agreement

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect. These Terms, together with any policies posted on the Site and any signed agreement between us, constitute the entire agreement between you and us regarding the Site.

11. Contact

Questions about these Terms can be sent through the contact form at https://clearholdtech.com/contact, or by post to:

Clearhold Technologies LLC
717 East Greenman Road
Haddonfield, NJ 08033
United States

12. SMS / Text Messaging Program

Clearhold Technologies LLC operates an SMS program for appointment-related messages, such as confirmations, reminders, and related notifications, sent only to users who opt in through the contact form. This is not a marketing program; messages are sent only to users who have opted in, and opting in is never required to contact us.

Message frequency varies. Message and data rates may apply.

To stop receiving messages, reply STOP at any time; after replying STOP you will no longer receive SMS messages from this program. For help, reply HELP or use the contact form at https://clearholdtech.com/contact.

Carriers are not liable for delayed or undelivered messages.