Privacy Policy

Clearhold Technologies LLC ("we," "us," "our") operates clearholdtech.com (the "Site"). This Privacy Policy explains what information we collect when you visit the Site or contact us, how we use it, and the choices you have.

The Short Version

This Site collects very little. It sets no cookies and runs no analytics or advertising. The only personal information we receive is what you choose to send us through the contact form.

Our products have their own privacy policies. If you use one of our products, its policy explains what it collects and how. For Surveillance Review, see surveillancereview.com/privacy.

Information We Collect

Information you give us. When you contact us, we collect the information you provide: your name, work email address, phone number if you give one, organization, the reason for your inquiry, and the contents of your message, along with whether you agreed to receive text messages. These details are stored in our customer relationship system so we can reply and follow up.

Information collected automatically. Our web host records standard server logs for the Site: IP address, browser type, pages requested, and the time of the request.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the demonstration, support or information you request;
• Operate, maintain, and improve the Site;
• Communicate with you about our products, where you have agreed to hear from us;
• Protect the Site and our business against fraud, abuse, and security risks;
• Comply with legal and accounting obligations.

Cookies, Analytics and Tracking

This Site sets no cookies and runs no analytics. Not for preferences, not for traffic measurement, not for advertising. There is no Google Analytics, no advertising pixel, no social media embed and no session recorder. We do not know who visits or what they look at beyond what a web server log records. Blocking cookies entirely will not stop any part of this Site working.

How We Share Information

We do not sell your personal information. We share it only:

• With service providers who help us operate the Site and our business, such as our web host and our customer relationship and email system, under obligations to protect it and only for that purpose;
• When required to comply with law, a subpoena, or a lawful request, or to protect our legal rights;
• In connection with a business transfer (such as a merger or acquisition), subject to this Policy.

Data Retention

Contact and sales correspondence is kept only while it is useful, and we will delete it on request unless we are required to retain it. Where an inquiry becomes a customer relationship, the records are kept as that product's privacy policy describes.

Your Choices and Rights

You may:

• Ask us what personal information we hold about you;
• Ask us to correct or delete your personal information;
• Unsubscribe from any marketing email at any time using the link in that email, and stop text messages at any time by replying STOP.

Depending on where you live, you may have additional rights under laws such as the GDPR (for residents of the European Economic Area) or the CCPA (for California residents), including rights to access, correct, delete, or restrict the use of your personal information. To exercise any of these, contact us using the details below. If you are outside the United States, note that your information will be processed in the United States.

Security

We use reasonable measures to protect the limited information we hold, and the Site is served only over an encrypted connection.

Do Not Track

The Site does not respond to browser "Do Not Track" signals, because there is no agreed standard for what responding should mean, and because it tracks nothing to begin with.

Children's Privacy

Our products are professional tools. The Site is not directed to children under 16, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. The current version is always posted on this page with its "last updated" date.

SMS Messaging Data

Phone numbers and messaging data collected through our SMS program are used solely to deliver the messages you have opted into, such as appointment confirmations, reminders, and related notifications. This information is not sold, rented, or used for third-party marketing. You can opt out at any time by replying STOP, or reply HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent are never shared with any third party.

Contact Us

For privacy questions or requests, use the contact form at https://clearholdtech.com/contact, or write to:

Clearhold Technologies LLC
717 East Greenman Road
Haddonfield, NJ 08033
United States